11mmk Privacy Policy
This policy clearly explains how 11mmk collects, stores, and protects your personal data, and when and with whom it is shared.
Policy Introduction
11mmk is an online casino and football betting platform built for players in Myanmar. We handle players' trust seriously and make data protection a priority.
This Privacy Policy ("Policy") applies to everyone who uses the 11mmk.run website, mobile platform, and related services ("Services"). Please read and agree to this Policy before continuing to use our Services.
Important notice: You must be 21+ to use our Services. We do not knowingly collect personal data from minors.
Personal Data We Collect
When you access and use 11mmk's Services, we collect personal data in the following categories.
Registration Information
- Full name
- Date of birth (for age verification)
- Email address
- Phone number (for OTP verification)
- Password (stored in encrypted form only)
Payment Information
- KBZPay, Wave Money, AYA Pay, CB Pay phone number
- Bank account code (full card number is not stored)
- Deposit and withdrawal records
- Transfer date and amount
Gaming Activity History
- Game type and play history
- Bet amounts
- Reward and payment records
- Promotion received records
Technical Data
- IP address and browser type
- Device ID
- Records of which pages were visited and when
- Session records and cookies data
How we use your personal information
11mmk uses the personal information it collects only for the following purposes:
Account Creation and Management
Used to create, verify, and manage your account. Without this, we cannot provide our service.
Processing Deposits and Withdrawals
Payment data is used to process payments via KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.
Security Checks
Data is checked to detect unauthorised account access and to protect against fraud and financial risks.
Customer Support
Your data is referenced so our 24/7 online and email support team can assist you in Myanmar language.
Service Improvement
Gaming and access records are analysed to improve the platform.
Responsible Gaming
Data is used to monitor gaming patterns and support problem gambling prevention measures.
Data Security Measures
11mmk uses technical and operational safeguards to protect your personal information.
SSL Encryption
Data transferred between the website and our servers is protected with SSL/TLS encryption, so no one can intercept it in transit.
Server Security
The servers that store your data are protected with firewalls, access control systems, and regular security checks.
Access Restrictions
Personal information can only be accessed by authorised staff within their required scope, and every access is logged.
Data Backup
Personal information is backed up regularly and measures are in place to prevent data loss.
We do our best to protect your personal information, but we are transparent that internet communications cannot be guaranteed 100% secure. On your end, please protect your account by choosing a strong password and keeping your account private.
Personal Information Sharing Policy
11mmk never sells your personal information to advertising companies or data brokers. Data is shared only under the following limited agreements:
Payment Processors
Payment platforms and banks such as KBZPay, Wave Money, AYA Pay, and CB Pay receive only the personal information required to carry out transactions. These organisations protect data under their own privacy policies.
Technology Service Providers
Technology providers required to operate the platform (e.g. server hosting, security software) receive only the data they need, under a confidentiality agreement with 11mmk.
Legal Requests
We may share data with judicial authorities or law enforcement when required by a legal directive. In such cases, we will try to notify you in advance where possible, but there may be situations where we are legally prevented from doing so.
Cookies and Tracking Technology
The 11mmk website uses cookies and similar technologies to improve platform performance. A cookie is a small data file stored in your browser.
Essential Cookies
Used to keep the website running securely and to remember your login session. Disabling these cookies will prevent access to our services.
Analytics Cookies
Used to understand which sections players visit most, so we can improve our services.
Preference Cookies
Used to save your language choice, display settings, and personalised preferences.
You can manage cookies through your browser settings, but disabling essential cookies means you will not be able to access all services fully.
Personal Data Retention Period
11mmk retains personal data only for as long as necessary:
While Your Account Is Active
Personal data and gaming records are retained for the entire period your account remains active. Payment records may be kept for a longer period to meet financial legal requirements.
After Account Closure
After your account is closed, personal data will be deleted or anonymised once legal obligations have been fulfilled. Financial data may be retained for a period of several years.
Data Deletion Request
You may request deletion of your personal data. However, data that must be retained due to legal requirements cannot be deleted. You can submit a request through [email protected].
Your Privacy Rights
Every player using 11mmk services has the following rights regarding their personal data:
Right to Access
You can request to view what personal data 11mmk holds about you.
Right to Rectification
You have the right to correct any personal data that is inaccurate or incomplete.
Right to Erasure
You can request deletion of your personal data where no legal obligations apply.
Right to Object
You can object to and stop the processing of your data for advertising purposes.
Right to Data Portability
You can request to download your personal data or transfer it elsewhere.
Right to Restriction
You can request that data processing be temporarily restricted while a decision is pending.
To exercise any of these rights, contact us at [email protected]. Our 24/7 support team (Burmese Live Chat and email) is ready to assist.
Protection of Minors
11mmk services are available to players aged 21+ only. We do not knowingly collect personal data from minors.
We verify the age of anyone registering an account at the time of sign-up. If we become aware that a person under 21 has accessed our services, we will immediately delete their account and all associated data. If you discover that a minor has gained access, please notify us at [email protected].
If you are experiencing gambling-related issues or want to set betting limits, please visit our Responsible Gaming page.
Policy Changes
11mmk may update this Privacy Policy in response to service improvements or changes in law. When the policy changes, we will update the "Last Updated" date at the top of this page.
For significant changes, registered players will be notified by email or upon logging in to the service. Continued use of the service after a policy change is considered acceptance of those changes.
Last Updated
Last updated: 30 October 2026
Contact Us
If you have any questions about this Privacy Policy, privacy-related requests, or requests to delete your data, you can reach 11mmk's Privacy Team through the following channels:
24/7 Live Chat
For immediate help, you can use the Myanmar-language Live Chat service on the platform. Available 24 hours a day, 7 days a week.
By reading this policy and continuing to use 11mmk's services, you agree to the terms of this Privacy Policy. 11mmk is committed to putting players' privacy and trust first.