📄 Official Document

11mmk Terms & Conditions
and Terms of Service Agreement

This page sets out the rules, rights, and responsibilities that all players using the 11mmk platform must follow.

Last updated: 30 October 2026
1

Introduction and General Agreement

By accessing the 11mmk platform, opening an account, or using any service on this website, you are considered to have declared that you have fully read and agreed to these Terms and Conditions.

These terms form the legal relationship between the player and 11mmk. If you do not agree, please do not continue using the platform.

11mmk reserves the right to amend these terms at any time. Any changes will be published on this page and the "Last updated" date will be updated. Continued use of the service after changes have been made will be treated as acceptance of the revised terms.

2

Eligibility Requirements

Age Restriction

Only persons aged 21 and above may use the 11mmk platform. If an account is opened with a false age, that account will be closed immediately and any remaining funds will be handled as directed after a transactional review.

One Account Per Person

Each player may open only one account at a time. Avoid opening duplicate accounts under different names or with similar personal details. If this is detected, 11mmk has the right to close those accounts.

Personal Use Only

Players must play on their own behalf. Registering, depositing, or playing on behalf of another person is not permitted.

3

Account Registration and Management

Registration

When opening an account, players must provide accurate and complete personal information. If incorrect or incomplete information is submitted, 11mmk has the right to take immediate action.

Login Password

Players must keep their account login password secure and must not share it with anyone. Any unauthorised access to an account must be reported immediately to 24/7 support without waiting for 11mmk to acknowledge it.

Account Verification

11mmk may request players' personal identification documents (copies of ID, proof of payment, etc.) for verification. Players must submit the requested documents without restriction on expertise or time limit. Refusing to submit may result in withdrawal being put on hold.

4

Deposits and Withdrawals

Deposit

  • Payment methods — KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer
  • Minimum deposit amount — 3,000 Ks (for all methods)
  • Players must only use a payment method registered under their own name
  • Deposits made under another person's name are not allowed

Withdrawal

  • Minimum withdrawal amount — 20,000 Ks
  • Withdrawals are normally processed within 10–45 minutes
  • Withdrawals may be declined if a wagering requirement linked to bonus funds has not been met
  • Players must withdraw using the same method they used to deposit

Financial Responsibility and Security

If 11mmk detects any suspicious financial activity — including suspected money laundering — the funds linked to that player's account may be frozen pending investigation. Reports may be filed with the relevant authorities in accordance with applicable law.

5

Bonus and Promotion Terms

Welcome Bonus

11mmk offers a 120% bonus on the first deposit — up to 200,000 Ks. To withdraw bonus funds, the wagering requirement is bonus amount × 25.

Example —

  • Deposit 20,000 Ks and receive a 24,000 Ks bonus, giving a balance of 44,000 Ks. The wagering requirement is 24,000 Ks × 25 = 600,000 Ks.
  • Deposit 340,000 Ks and receive the maximum bonus of 200,000 Ks, giving a balance of 540,000 Ks. The wagering requirement is 200,000 Ks × 25 = 5,000,000 Ks.

Winnings derived from bonus funds cannot be withdrawn until the wagering requirement is fully met.

VIP Cashback Bonus

11mmk has 5 VIP tiers, each with the following weekly cashback rates:

  • Bronze — up to 0.2%
  • Silver — up to 0.5%
  • Gold — up to 0.7%
  • Platinum — up to 1.0%
  • Diamond — up to 1.2%

Moving up a VIP tier requires consistent playtime and regular deposits. The exact criteria are managed by 11mmk.

Bonus Abuse

If a player exploits bonuses through repeated deposits and withdrawals, claims bonuses across multiple accounts, or plays solely to meet bonus conditions, 11mmk reserves the right to cancel the bonus and void any winnings obtained.

6

Fair Play and Prohibited Conduct

Prohibited Practices

  • Using software bots, scripts, or any automated playing system in games
  • Intentionally exploiting known platform bugs or glitches
  • Any action that interferes with the outcome of a game by any means
  • Activities related to financial fraud or money laundering
  • Depositing using fraudulent payment methods (such as stolen cards)

Account Suspension and Fund Forfeiture

If 11mmk identifies any of the above violations, it may close the player's account without prior notice and withhold any funds involved without refund.

7

Copyright and Intellectual Property

All designs, code, graphics, software, and content on the 11mmk website are the property of 11mmk. Players may not copy, distribute, modify, or publicly present any of these materials without prior written permission from 11mmk.

The 11mmk brand name, design system, and specifically created promotional materials are proprietary and may not be reproduced.

8

Personal Data Protection and Privacy

You can read in full how 11mmk handles players' personal data in the Privacy Policy. Where these terms and the policy conflict, the policy takes precedence.

Player data is protected with SSL encryption during service operations and stored on a secure platform.

9

Limitation of Liability

Service Interruptions

11mmk cannot give advance notice of temporary service interruptions caused by platform maintenance, network issues, or third-party provider failures. 11mmk accepts no responsibility for losses arising from such disruptions.

Gaming losses

Players are solely responsible for any financial losses incurred through gambling. 11mmk will never refund amounts lost in play. Read the Responsible Gaming policy and practise self-control.

10

Responsible Gaming and Self-Protection

11mmk provides tools to help players protect themselves. Contact our 24/7 support to set personal deposit limits, time limits, or self-exclusion.

If you experience gambling-related problems, read the Responsible Gaming page right away — it contains guidance on where to get help.

11

Account Closure and Service Termination

Closure by the player

Players may close their own account at any time. Any remaining balance will be reviewed and paid out if wagering requirements are met. If only bonus funds remain at the time of closure, they may be forfeited.

Closure by 11mmk

If a player breaches these terms, 11mmk may terminate service at any time without prior notice. In such cases, bonus-related funds will be forfeited and only verified real-money deposits may be returned (after review).

12

Amendments and Applicable Law

Amendment of terms

11mmk reserves the right to amend these terms at any time, with immediate notice or without prior notice. Players should check this page regularly.

Governing law

Any matter relating to these terms will be resolved amicably between the player and 11mmk without seeking formal legal proceedings where possible. If a matter cannot be resolved, it will be handled through a reasonable and fair process.

13

Contact and Support

For any questions about these terms, please contact the 11mmk customer support team —

24/7 support is available for financial complaints and account verification matters, at any time of day.

Once you understand the terms — play at 11mmk

Log in and play on a secure and fair platform

11mmk Login

11mmk Terms & Conditions FAQ

Common questions from players are answered here.

By accessing the 11mmk platform and opening an account, you are considered to have declared your agreement to these terms. Players are therefore strongly advised to read the terms on this page before using the service.

The wagering requirement is bonus amount × 25. For example — if you deposit 20,000 Ks you will receive a 24,000 Ks bonus, and you must wager 24,000 × 25 = 600,000 Ks. Only after reaching this amount can you withdraw winnings from the bonus.

Withdrawals are normally processed within 10–45 minutes. Verification checks may occasionally cause delays, but our 24/7 support team will assist you.

These terms state that each person may hold only one account. If this occurs, 11mmk may close the duplicate accounts and any bonus funds in those accounts may be forfeited.

Policy states that if 11mmk closes an account due to violations, bonus funds will be forfeited and genuine deposited amounts will be returned after verification. In any situation, you can contact 24/7 support to raise a complaint.

Read the Responsible Gaming page right away. You can also get help from our expert support team via 24/7 Live Chat or by emailing [email protected]. Only play with money you can afford to lose — never forget that losses are possible.